Privacy Policy


This privacy statement is applicable to FirstCall (FirstCall CSS, Inc.)FirstCall CSS, Inc. does not collect personally identifiable information (“Personal Information”) about individuals through its websites except when such individuals specifically provide such information on a voluntary basis. For example, such Personal Information may be gathered from an event or subscription registration, a survey, a request for publications or information such as whitepapers, an employment submission (by online form or online resume submission), or from an e-mail sent to a FirstCall CSS, Inc. website.

Personal Information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection (except as required by subpoena, search warrant or other legal process or in the case of imminent physical harm to the individual or others). Notwithstanding any opt out of promotional information by the user, FirstCall CSS, Inc. reserves the right to contact a subscriber regarding account status, changes to the subscriber agreement and other matters relevant to the underlying service and/or the information collected. FirstCall CSS, Inc. reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners.

FirstCall CSS, Inc. will provide only aggregated data from these analyses to third parties. Also, users should be aware that FirstCall CSS, Inc. may sometimes permit third parties to offer subscription and/or registration-based services through a FirstCall CSS, Inc. site. FirstCall CSS, Inc. is not responsible for any actions or policies of such third parties and users should check the applicable privacy policy of such party when providing Personal Information.

Users also should be aware that non-personal information and data may be automatically collected through the standard operation of FirstCall CSS, Inc.’s internet servers or through the use of “cookies.” “Cookies” are small text files a web site can use to recognize repeat users, facilitate the user’s ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user’s system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on FirstCall CSS, Inc.’s network.

Upon request, FirstCall CSS, Inc. will allow any user to “opt out” of further promotional contacts at any time. Additionally, upon request, FirstCall CSS, Inc. will use reasonable efforts to allow users to update/correct Personal Information previously submitted which the user states is erroneous to the extent such activities will not compromise privacy or security interests. Also, upon a user’s request, FirstCall CSS, Inc. will use commercially reasonable efforts to functionally delete the user and his or her Personal Information from its database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions.FirstCall CSS, Inc. and its subsidiaries and affiliates are committed to safeguarding client confidences, including any personal information received from or about our clients in the course of an engagement.

FirstCall CSS, Inc. personnel are required to hold such information in strict confidence and to use and disclose it only to provide the services for which we are retained. Accordingly, personal information obtained from or relating to our clients is processed in compliance with the terms and conditions set forth in our client contracts and engagement letters, applicable law, and professional standards.When processing Personal Information obtained from or relating to our clients or Users that is transferred from the EU or Switzerland to the US, FirstCall CSS, Inc. adheres to the Safe Harbor privacy principles and 15 FAQ’s that make up the applicable U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework. For information about the Safe Harbor, see: If you have questions or concerns regarding this policy or FirstCall CSS, Inc.’s personal data processing policies, please contact us at:

The foregoing policies are effective as of October 1, 2012. FirstCall CSS, Inc. reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.Por privacidad de los datos en México: Haga clic aquí

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